Marketing, Product Development & UX Integration

High-level visualization of cross-functional collaboration throughout the customer journey

📚 Source Documents

🔄 Agile UX Workflow with Sprint Gates 🎯 Marketing Technology & UX Ecosystem 👥 Agile UX Roles and Artifacts Guide 🔗 Integrated Agile UX & Marketing Technology

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Integration Synthesis from Source Documents

🔄 Sprint Workflow Integration

2-week sprint cycles with user stories, velocity tracking, and quality gates integrated across marketing campaigns, product development, and UX research cycles.

🎯 Customer Journey Mapping

Marketing technology touchpoints from awareness to advocacy integrated with UX research insights and product feature development priorities.

👥 Cross-Functional Roles

18+ defined artifacts and 16+ KPIs consolidated into three main discipline areas with clear collaboration patterns and shared responsibilities.

Customer Journey Integration

AWARENESS
CONSIDERATION
PURCHASE
EXPERIENCE
ADVOCACY
Marketing Technology
Digital Advertising
Programmatic, social, search, streaming ads
Customer Data Platform
Unified customer profiles for personalization
Marketing Automation
Triggered campaigns and next-best-action
Product Development
User Stories & Backlog
Customer-centric requirements and planning
Agile Sprint Process
2-week iterations with feedback loops
Feature Delivery
Cross-platform implementation and QA
User Experience
User Research & Testing
Customer insights and usability testing
Design Systems
Consistent components across touchpoints
Accessibility & Performance
WCAG compliance and optimization

Sprint Integration Workflow

SPRINT
PLANNING
DESIGN &
RESEARCH
FEATURE
DEVELOPMENT
TESTING &
VALIDATION
LAUNCH &
OPTIMIZE

Shared Success Metrics

4.7/5
Customer Satisfaction Score
+18%
Conversion Rate Improvement
18 pts
Average Sprint Velocity
45%
New Feature Adoption Rate